NFC-based Smartwork Service Model Design

A Role-Based Service Level NFC Ecosystem Model

Ergonomics design of healthcare NFC-based system

Implementing a software system that modifies the work habit of employees can often lead to disapproval of the system and potentially make their jobs worse. This is often the case when implementing new healthcare system in medical centers, where the system is intended to help medical personnel and patients, but due to bad implementation or miscommunication leads to bad healthcare system. In this...

NFC based service innovation in retail: An explorative study

This paper presents the results of a survey conducted amongst European retailers on their plans and perceptions with regard to novel applications based on Near Field Communication (NFC) technology. Whilst the survey showed that retailers did evaluate the possible applications differently, none of them clearly stood out as the most beneficial one. NFC based services were on average conceded to b...

Service Migration Protocol for NFC Links

In future ubiquitous communication environments, users expect to move freely while continuously interacting with the available applications through a variety of devices. Interactive applications will therefore need to support migration, which means to follow users and adapt to the changing context of use while preserving state. This paper focuses on the scenario of migration between two devices...

ITIL-based IT service management maturity model design in health-based organizations (Case Study: City of Tehran)

Today, Information Technology services are considered as valuable resources in all areas. For making Information Technology Management Processes purposeful and efficient in different organizations &ndash as a competitive and strategic advantage (especially in organizations responsible for health care services) &ndash it is necessary to recognize the level of maturity of the organization and rev...